Receives and/or places telephone calls which are basic and routine in nature to handle any/all aspects of customer accounts, including solicitation, inquiries, and problem resolution. Acts as the customer advocate for all customer service issues. Uses computerized system for tracking, information gathering, and/or troubleshooting. Ensures that customers receive the best service possible through processing orders, preparing general correspondence and coordinating with other functions as required. Acts as customer contact regarding scheduling, service and billing.
Employer/Hiring agency: Terminix®. For a complete job description including application instructions, visit the CAREERBUILDER.COM web page referencing this position (link included here).